1. Introduction
At Rank Digital, we provide digital marketing services and other intangible offerings. This Refund Policy outlines the conditions under which refunds may be granted.
By purchasing our services, you agree to this policy.
2. Nature of Services
All our services are non-physical and digital, including but not limited to:
- Digital marketing services
- Consulting and strategy
- Website setup or optimization
- Advertising campaign management
Because these services are delivered digitally, they cannot be “returned” like physical products.
3. Refund Eligibility
We offer refunds only under the following conditions:
- A refund request is made within 14 days of the initial purchase
- The service has not been fully delivered or completed
- No significant work has already been performed
If work has already started or been partially delivered, a partial refund may be considered.
4. Partial Refund Policy
If eligible, refunds may be issued up to 47% of the total amount paid, depending on:
- Work already completed
- Resources used
- Time invested in the project
This percentage reflects administrative, operational, and service costs already incurred.
5. Non-Refundable Cases
Refunds will not be provided if:
- The service has been fully delivered
- The client has approved the work or results
- The delay or issue is caused by the client (lack of communication, missing information, etc.)
- The service includes strategy, consultation, or custom work already performed
6. How to Request a Refund
To request a refund, please contact us at:
📧 erelbeat@gmail.com
Please include:
- Your full name
- Order or invoice details
- Reason for the request
Our team will review your request and respond within a reasonable timeframe.
7. Refund Processing Time
If your refund is approved:
- It will be processed within 5–10 business days
- The time it takes to receive funds depends on your payment provider
8. Contact Us
If you have any questions about this policy, contact us at:
📧 erelbeat@gmail.com